This Privacy policy outlines the Destiny Retail Mall Developers Private Limited (DRMDPL) approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Information which is pressed by -DRMDPL, whether in physical or electronic mode.
In this Privacy Policy, references to “you” or “Your’s” mean any person submitting any data to DRMDPL or its agent or the Site. The term “Destiny Retail Mall Developers Private Limited (DRMDPL)”, “We”, ‘Us”, “Our” shall mean Destiny Retail Mall Developers Private Limited and its affiliates.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information provided by you which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it relevant to our dealing with you.
We will only keep your information for either as long as we are required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browser without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
By visiting the Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Site.
WHO WE ARE
Destiny Retail Mall Developers Private Limited, a company registered under the Companies Act, 1956 and having its registered office at C/o Market City Resources Private Limited, Second Floor R.R. Hosiery Building, Shree Laxmi Woollen Mills Estate, Mumbai - 400 011, Maharashtra and having administrative office at Phoenix Palassio, Lucknow, Basement, Sector-7, Gomti Nagar Extension, Lucknow-226010, Uttar Pradesh. Destiny Retail Mall Developers Private Limited is engaged in retail business having developed a large mixed-use Premises which includes Multiplex cum Shopping-Mall in the name of “Phoenix Palassio” located in Sector-7, Gomti Nagar Extension, Lucknow-226010, Uttar Pradesh
ROLE WE PLAY
We play the role of a Data Controller when we collect and process Personal Data about you.
We play the role of a Data Processor when we collect and process Personal Data on behalf of another Data Controller.
OUR COMMITMENT
We commit to protecting your privacy and hence our Personal Data handling practices are continually reviewed to ensure compliance with the applicable Privacy laws and regulations.
PERSONAL INFORMATION GATHERED BY DESTINY RETAIL MALL DEVELOPERS PRIVATE LIMITED
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the app communicate with you, convey any promotional offers, services or updates associated with DRMDPL, and generally maintain your accounts with us. We also use this information to customize your experience.
Subject to the terms of this Privacy Policy, we shall not share any of your personal information with third parties. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your information on computers located in India that are protected by physical as well as technological security devices. If you object to your information being transferred or used in this way, please do not use the Site.
INFORMATION WE COLLECT ABOUT YOU:
We receive and store certain types of information (i.e. Name, Contact details, Address, if required) whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses our Services. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
CATEGORIES OF PERSONAL DATA
Categories of Personal Data collected and processed by us are as follows;
Demographic & Identity data
- Contact details such as Name, email address or Contact Number.
- Open data and public records such as information about YOU that is openly available on the internet
Online Identifiers and other Technical Data
- Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet
- Technical details such as device information, location and network carrier when you use our mobile applications
- Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls
- Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.
CONSENT
By using the Website and/or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
Utilization of YOUR PERSONAL DATA
We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:
PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES
We collect your personal information to process payment and keep you informed about all products/services and promotions.
PROVIDE, TROUBLESHOOT, AND IMPROVE OURSELF
We utilize your personal information to enhance the functionality, analyze performance, address errors, and improve the usability and effectiveness of Destiny Retail Mall Developers Private Limited.
RECOMMENDATIONS AND PERSONALIZATION
We use your personal information to recommend features and services that might be of interest to you, identify your preferences, and personalize your experience with US.
COMMUNICATE WITH YOU
We use your personal information to communicate with you in relation to Destiny Retail Mall Developers Private Limited via different channels (e.g., by phone, e-mail, chat).
ADVERTISING
We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.
LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
We process your Personal Data in accordance with applicable laws and regulations, relying on the following lawful bases:
- Your explicit consent: We process your Personal Data when you have provided explicit consent for a specific purpose.
- Contractual necessity: We process your Personal Data when it is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you.
- Legal obligations: We process your Personal Data when it is necessary to comply with our legal obligations.
- Legitimate interests: We may process your Personal Data based on our legitimate interests, such as providing services to you or evaluating, developing, or improving our products and services.
If the processing is based on your consent, you have the right to withdraw your consent at any time. To withdraw consent, please contact us. Upon receiving your written request, we will inform you about the consequences of withdrawal and, upon your agreement, process your request accordingly.
COOKIES AND OTHER TRACKERS USED ON OUR WEBSITES AND APPS
When you visit websites, small text files called cookies are placed on your computer. Similarly, other types of trackers are used, and mobile apps may require permissions. These tools help websites and apps function properly and provide useful information to the website or app owners.
On our websites, web-based properties, and mobile applications, we also use cookies, permissions, and other trackers to collect and process data about you. This allows us to offer you an enhanced online experience and improve our services.
Links to the Privacy Policies of the third-party service providers used by our application are given below:
BillDesk
WhatsApp
We maintain proper contractual agreements with our third-party partners, ensuring that they are limited to processing your Personal Data as permitted by us. They handle your data securely and retain it only for the duration specified in our contractual arrangements.
In certain circumstances, we may need to disclose your Personal Data to relevant authorities if we reasonably believe it is necessary to comply with applicable laws, regulations, legal proceedings, safeguard the safety of individuals, address fraud, security, or technical issues, or protect our rights and the rights of our users of products and services.
REASONS FOR SHARING YOUR PERSONAL DATA WITH THIRD PARTIES:
We may share your Personal Data with third parties in accordance with applicable laws and regulations, including situations where:
- It is necessary to provide you with requested products or services.
- We have a legal obligation, such as fraud detection and prevention, regulatory reporting, litigation, or protecting our legal rights and interests.
- There is a legitimate business reason for sharing the data.
- We want to send you information and promotional materials related to our products and services.
- You have provided consent for us to share your data, and you have agreed to it.
RECIPIENTS OF YOUR PERSONAL DATA:
For the aforementioned purposes, we may disclose your Personal Data to the following parties:
- Other companies within our group, as well as sub-contractors, agents, or service providers who work for us or our group companies (including their employees, subcontractors, service providers, directors, and officers).
- Law enforcement authorities, government bodies, courts, dispute resolution bodies, regulatory authorities, auditors, and any party appointed or requested by regulators to conduct investigations or audits of our activities.
- Statutory and regulatory bodies, government agencies, investigating agencies, entities, or individuals to whom or before whom disclosure of Personal Data is legally mandatory, including courts, judicial and quasi-judicial authorities, tribunals, arbitrators, and arbitration tribunals.
- Overseas regulators.
- Any other recipient explicitly instructed by you to receive your Personal Data.
DATA SECURITY
Safeguarding the security of your Personal Data is our utmost priority. We employ reasonable measures to ensure the appropriate physical, technical, and managerial safeguards are in place to prevent unauthorized access, alteration, transmission, and deletion of your Personal Data. During transmission, we utilize encryption protocols to enhance the security of your personal information. Our infrastructure is fortified with multi-layered controls, and we continuously monitor and enhance our applications, systems, and processes to address evolving security demands and challenges. We also ensure that third-party service providers, operating under appropriate contracts, adhere to our policies and implement suitable security measures to protect your Personal Data.
DATA RETENTION AND DISPOSAL
We retain the Personal Data we collect about you on our systems or with third parties for the duration necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal or regulatory requirements. We will only utilize your Personal Data for those specific purposes, ensuring the protection of your privacy. We undertake reasonable measures to delete or permanently de-identify Personal Data that is no longer required.
CHILDREN'S PRIVACY
Our website is intended for adult use only. If you are not an adult, although you may browse our site, please refrain from making purchases, registering, or submitting Personal Data to us. We and our associates/affiliates do not knowingly collect information from minors.
YOUR CUSTOMER RIGHTS
At DESTINY RETAIL MALL DEVELOPERS PRIVATE LIMITED, we recognize and respect your rights regarding your Personal Data. As a valued customer, you have the right to access and correct any inaccuracies in your personal data, among other rights. If you are unsatisfied with our response or have any unresolved concerns, we encourage you to contact us at phoenixpalassiomarketing@gmail.com so that we can address the issue and find a resolution.
CONTACT US
For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at:
Contact Email Address: https://www.phoenixpalassio.com/contact-us